Privacy & cookies

Privacy and cookies

This privacy and cookie policy relates to the website (hereinafter referred to as: is a website operated by the Dutch College of General Practitioners (Nederlands Huisartsen Genootschap) (hereinafter referred to as NHG, we or us). NHG has its registered office at Mercatorlaan 1200, 3528 BL, Utrecht and is listed in the register of the Dutch Chamber of Commerce under number 40530347.

In this privacy policy, we describe which of your personal data we process via, how your personal data is handled and what your rights are in this context.

1. Personal data and purposes

Personal data is any data by which a natural person may be (either directly or indirectly) identified. This personal data may be a name or telephone number, but may also be, for example, a date of birth or e-mail address.

Response form

You are requested to provide your name and address when completing a response form on NHG processes the personal data that you provide us with primarily in order to answer your question. NHG has a legitimate interest in the processing of these personal data, because otherwise NHG cannot respond to your question. The data are not visible to other users. In addition, we process personal data such as your IP address and other data you provide us with via the web-form, in order to check that the form does not contain any spam. NHG has a legitimate interest in processing these personal data, in order to secure our systems against undesirable e-mail. Lastly, the personal data which you provide NHG with may only be processed if a statutory obligation exists for us to do so. The personal data which you provide to us via the response form are not stored for longer than is necessary to fulfil the purpose for which they are to be used.


In addition, NHG uses cookies on Cookies are a type of technology which involve the gathering and reading off of information from peripheral equipment. In this process, a small text file is sent to your browser, so that the browser is automatically recognised when is revisited. Cookies may collect personal data linked to the use of, such as which pages have been visited and the IP address used. Since contains sensitive data regarding health, it is possible that we will process your health data on the basis of your clicking behaviour.

We use the following cookies:

Analytical cookies

These cookies gather personal data such as your IP address, and we use them for the following purposes:



Retention period


This cookie determines whether you are a new or returning visitor

13 months


This cookie determines which pages you have visited on

The duration of your visit to our website

NHG considers the protection of privacy to be an important right. uses Matomo, an open source application which runs on our own server. Obviously, we have taken measures to restrict the traceability of visitors to our website to the greatest possible extent. We do this by discarding the last octet of each IP address in Matomo. NHG has a legitimate interest in processing your data for the purposes referred to above, because without these data, NHG cannot optimise the website for you.

Functional cookies

These cookies gather personal data such as your IP address, and are necessary in order for the website to function. makes use of the following functional cookies:



Retention period


These cookies are generated on closure of the cookie bar on, and store your preferences for your next visit.

100 days


In these cookies, the text-to-speech settings for page content are saved.

4 days


These cookies are required for the ‘remember me’ function in case of e-mail forwarding.

1 month

NHG has a legitimate interest in processing these data for the above-mentioned purposes, because the website does not function without these data.

If you wish not to receive any cookies whatsoever, you can modify the settings of your internet browser and block cookie storage completely. Click on “help” in your browser menu to see how to do this for your computer’s browser. Should you remove all cookies, it is possible that not all aspects of will function.

2. Who do we share your personal data with?

Your personal data are not shared with third parties for commercial purposes. However, NHG may engage third parties in the implementation of its services. For example, is developed and hosted by a third party. Such third parties are processors on NHG’s behalf. NHG makes arrangements with processors to ensure that the personal data are adequately protected by these parties.

Other than this, NHG will not share your personal data with any third parties not engaged by NHG for the purpose of enabling the user’s intended use, unless NHG is obliged by law to do so.

3. Security of personal data

We have taken appropriate technical and organisational measures in order to secure your personal data against loss or any other form of unlawful processing.

4. Changes to our privacy policy

We may change this privacy policy from time to time by posting an update to the current version here. In order to remain informed, we advise you to visit these pages regularly.

5. Your rights

You are entitled to request us to:

  • allow you to inspect your personal data;
  • make additions or corrections to your personal data, or delete it;
  • raise objections to the processing of your personal data;
  • restrict your personal data; and/or
  • provide you or a third party with your personal data.

However, these rights are not absolute. We will evaluate your request in accordance with the General Data Protection Regulation. We will provide you with information regarding any actions we have undertaken as a result of your request as quickly as possible, and in any case within one month of having received such a request. We may extend this term by two months, depending on the complexity of your request or the number of requests that we receive. You will be informed hereof in such cases.

You retain the right at all times to submit a complaint to the Dutch Data Protection Authority.

Please feel free to contact us at the following e-mail address: